Last updated: 18 August 2026

Information we may collect

When customers interact with the website or place an order, we may collect information needed to process the order and provide support, such as name, email, phone number, billing/shipping address, order details and payment status information.

How information is used

• To process orders and provide customer support.
• To send order, dispatch, refund or service updates.
• To prevent fraud, abuse and unauthorized transactions.
• To maintain transaction, tax, risk and support records where required.

Payment information

Card or payment credentials are handled by the relevant payment provider. We should not store full card numbers or sensitive authentication data on this website.

Sharing of information

Order-related information may be shared with service providers such as payment processors, fraud/risk tools, logistics partners and customer support tools, only as needed to operate the service.

Retention

Order and support records may be retained for operational, accounting, dispute handling and compliance purposes.

Customer requests

Customers can contact support to request assistance regarding their personal information, subject to identity verification and applicable legal or operational retention requirements.

For order support, contact support@northshoreshops.com. Online support · Serving customers across India.