Last updated: 18 August 2026

Product support

Support is handled by email. Customers should provide the order number, product name, issue description, photos or video, and any visible serial number or model code.

Warranty handling

Warranty coverage depends on the product, supplier and manufacturer policy. North Shore Gear Shop will review the order record and guide the customer on available support options.

What support evidence may be requested

• Order confirmation or invoice.
• Photos or video showing the issue.
• Packaging, labels or serial number if available.
• Delivery date and courier tracking number.

Limitations

Warranty support may not cover accidental damage, misuse, liquid damage beyond product rating, unauthorized repair, or normal wear and tear.

For order support, contact support@northshoreshops.com. Online support · Serving customers across India.